New & Used car service in El Paso TX

New & Used Car Service in El Paso, Texas

Whether you purchased your current vehicle from us or from another dealership, we believe you deserve a quality service experience at Hoy Family Auto Service Department in El Paso TX. When you become a Hoy Family Auto Service customer, we’ll do our best to not only get your vehicle back to you in a timely manner, but we’ll also walk you through what’s needed and options for repairs if necessary. We’re also a convenient and comfortable stop for a routine oil change or wiper blade replacement.

Schedule Service

Come to Us For:

  • Lube, Oil & Filter Change
  • Front End Alignment
  • Maintenance (Wipers, Headlights, Etc)
  • Replace / Adjust Brakes
  • Service Package
  • Muffler / Exhaust Repair
  • Coolant Flush
  • Vehicle Checkup / Inspection
  • Transmission Flush
  • Electrical Service
  • Tire Balance
  • Filter Replacement
  • Tire Rotation
  • And Much More!

Schedule service for your car at our body shop in El Paso, Texas - Est. 1973

Maybe you’re putting off some routine maintenance because your last auto service experience left you less than thrilled. Maybe you know a guy or two. Regardless of your past experiences, give us a chance to wow you with our qualified, trained staff at Hoy Family Auto service in El Paso TX. You can feel confident about leaving a part of your family--your car--with a member of the Hoy service family. We’ll get it back to you as soon as we can, and while we’re under the hood, we’ll make sure to be thorough with our standard safety check.

If we do need to keep your vehicle longer than you’d hoped, we’ll be upfront about the timeline and you can be assured the job will be done right. You’ll be putting miles on your Hoy Family Auto Volkswagen or Mercedes-Benz again just as soon as we’re confident our work is completed with quality.

Service Coupons

Get service from the best of the best at Hoy Family Auto

Your vehicle was built to specifications with top-notch parts the first time. So when it is a few years older, it makes no sense to put anything but licensed parts in it. By cutting corners on cheaper parts, you are just creating more problems in the future. Get quality licensed parts in El Paso, TX at the Hoy Family Auto Service Center.

Every vehicle is a complex machine. Let’s make sure you’ve got the best possible quality under your hood when you’re back in the driver’s seat. To avoid unnecessary repairs in the future, trust your car to Hoy Family Auto’s Service Department in El Paso, TX, where we only use high quality, maker-licensed parts.

While our parts inventory is extensive, there will come a time when, in order to fix it right, we’ll need to place a special order. You’ll be glad we took the time to research and order the right part for the issue you’re experiencing.

Questions?

Speak with one of our professional staff members to get a quick answer to your question.

Service Dept Hours
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
7:30 AM - 1:00 PM
Sunday
Closed
Please check errors

Meet our Team

Each member of our team is passionate about our GM vehicles and dedicated to providing the 100% customer satisfaction you've come to expect from Hoy Family Auto. Whether you're shopping for a new or pre-owned vehicle or visiting our parts and service departments, you can count on our staff to provide one-on-one attention for a superior customer service experience.

Looking for employment? Join our winning team at Hoy Family Auto!

All

Service

Willie Estrada
Parts and Service Director
Willie Estrada
Jessica Rojas
Assistant Service Manager
Jessica Rojas
Adrian Valdez
Shop Foreman
Adrian Valdez
Fernando Carillo
Warranty Clerk
Fernando Carillo
Joe Montelongo
Mercedes-Benz Service Advisor
Joe Montelongo
Loni Miller
Mercedes-Benz Service Advisor
Loni Miller
Roger Gaona
Mercedes-Benz Service Advisor
Roger Gaona
Alejandro Fernandez
Volkswagen Service Advisor
Alejandro Fernandez
Jennifer Stockman
Volkswagen Service Advisor
Jennifer Stockman
Isaac Irrobali
Service Express
Isaac Irrobali
Mercedez Salazar
Service Express / Appointment Coordinator
Mercedez Salazar
Jordan Shaddix
Cashier
Jordan Shaddix
Vicky Estorga
Cashier
Vicky Estorga
David Hockenberry
Shuttle Driver
David Hockenberry
Anahi Corchado
Mercedes-Benz Technician
Anahi Corchado
Bill Head
Mercedes-Benz Technician
Bill Head
Carlos Mora
Mercedes-Benz Technician
Carlos Mora
Chris Guiterrez
Mercedes-Benz Technician
Chris Guiterrez
Dale Yeakley
Mercedes-Benz Technician
Dale Yeakley
Jose. A Meza
Mercedes-Benz Technician
Jose. A Meza
Jerry Ortega
Mercedes-Benz Technician
Jerry Ortega
Juan Ortiz
Mercedes-Benz Technician
Juan Ortiz
Rodrigo Chaidez
Mercedes-Benz Technician
Rodrigo Chaidez
Rudy Rodriguez
Mercedes-Benz Technician
Rudy Rodriguez
Lupe Carrera
Mercedes-Benz Technician
Lupe Carrera
Adam Cole
Volkswagen Technician
Adam Cole
Chris Williams
Volkswagen Technician
Chris Williams
Francisco Ramirez
Volkswagen Technician
Francisco Ramirez
Oscar Aviles
Volkswagen Technician
Oscar Aviles
Sergio Perez
Volkswagen Technician
Sergio Perez
Joseph Merideth
Express Technician
Joseph Merideth
Kevin Haddock
Express Technician
Kevin Haddock
Alan Pulido
Lot Tech
Alan Pulido
Cesar Virrueta
Lot Tech
Cesar Virrueta
Fred Garcia
Lot Tech
Fred Garcia
Gabriel Barron
Service Porter
Gabriel Barron
Rene Ramirez
Lot Tech
Rene Ramirez
Oscar Brito
Car Wash Attendant
Oscar Brito

Body Shop

Gilbert Gomez
Body Shop Manager
Gilbert Gomez
Joe Barraza
Body Shop Assistant Manager
Joe Barraza
Rene Villegas
Body Shop Advisor
Rene Villegas
Sergio Vasquez
Body Shop Advisor
Sergio Vasquez
Erick Cardiel
Body Shop Parts Consultant
Erick Cardiel
Herman Maynes
Quality Control
Herman Maynes
Roger Montes
Quality Control
Roger Montes
Grace Valenzuela
Clerk
Grace Valenzuela
Hilda Ortiz
Clerk
Hilda Ortiz
Yamel Vasquez
Operator
Yamel Vasquez
Agustin Levanos
Certified Painter
Agustin Levanos
Alex Aparicio Jr
Certified Body Tech
Alex Aparicio Jr
Alex Aparicio Sr
Certified Body Tech
Alex Aparicio Sr
Carlos Lechuga-Vega
Certified Body Tech
Carlos Lechuga-Vega
Edgar Castaneda
Certified Body Tech
Edgar Castaneda
Ines Mergil
Certified Body Tech
Ines Mergil
Javier Castaneda
Certified Body Tech
Javier Castaneda
Gilberto Gonzalez
Lot Tech
Gilberto Gonzalez
Oscar Estrada
Body Shop
Oscar Estrada
Service

Service

Willie Estrada
Parts and Service Director
Willie Estrada
Jessica Rojas
Assistant Service Manager
Jessica Rojas
Adrian Valdez
Shop Foreman
Adrian Valdez
Fernando Carillo
Warranty Clerk
Fernando Carillo
Joe Montelongo
Mercedes-Benz Service Advisor
Joe Montelongo
Loni Miller
Mercedes-Benz Service Advisor
Loni Miller
Roger Gaona
Mercedes-Benz Service Advisor
Roger Gaona
Alejandro Fernandez
Volkswagen Service Advisor
Alejandro Fernandez
Jennifer Stockman
Volkswagen Service Advisor
Jennifer Stockman
Isaac Irrobali
Service Express
Isaac Irrobali
Mercedez Salazar
Service Express / Appointment Coordinator
Mercedez Salazar
Jordan Shaddix
Cashier
Jordan Shaddix
Vicky Estorga
Cashier
Vicky Estorga
David Hockenberry
Shuttle Driver
David Hockenberry
Anahi Corchado
Mercedes-Benz Technician
Anahi Corchado
Bill Head
Mercedes-Benz Technician
Bill Head
Carlos Mora
Mercedes-Benz Technician
Carlos Mora
Chris Guiterrez
Mercedes-Benz Technician
Chris Guiterrez
Dale Yeakley
Mercedes-Benz Technician
Dale Yeakley
Jose. A Meza
Mercedes-Benz Technician
Jose. A Meza
Jerry Ortega
Mercedes-Benz Technician
Jerry Ortega
Juan Ortiz
Mercedes-Benz Technician
Juan Ortiz
Rodrigo Chaidez
Mercedes-Benz Technician
Rodrigo Chaidez
Rudy Rodriguez
Mercedes-Benz Technician
Rudy Rodriguez
Lupe Carrera
Mercedes-Benz Technician
Lupe Carrera
Adam Cole
Volkswagen Technician
Adam Cole
Chris Williams
Volkswagen Technician
Chris Williams
Francisco Ramirez
Volkswagen Technician
Francisco Ramirez
Oscar Aviles
Volkswagen Technician
Oscar Aviles
Sergio Perez
Volkswagen Technician
Sergio Perez
Joseph Merideth
Express Technician
Joseph Merideth
Kevin Haddock
Express Technician
Kevin Haddock
Alan Pulido
Lot Tech
Alan Pulido
Cesar Virrueta
Lot Tech
Cesar Virrueta
Fred Garcia
Lot Tech
Fred Garcia
Gabriel Barron
Service Porter
Gabriel Barron
Rene Ramirez
Lot Tech
Rene Ramirez
Oscar Brito
Car Wash Attendant
Oscar Brito
Body Shop

Body Shop

Gilbert Gomez
Body Shop Manager
Gilbert Gomez
Joe Barraza
Body Shop Assistant Manager
Joe Barraza
Rene Villegas
Body Shop Advisor
Rene Villegas
Sergio Vasquez
Body Shop Advisor
Sergio Vasquez
Erick Cardiel
Body Shop Parts Consultant
Erick Cardiel
Herman Maynes
Quality Control
Herman Maynes
Roger Montes
Quality Control
Roger Montes
Grace Valenzuela
Clerk
Grace Valenzuela
Hilda Ortiz
Clerk
Hilda Ortiz
Yamel Vasquez
Operator
Yamel Vasquez
Agustin Levanos
Certified Painter
Agustin Levanos
Alex Aparicio Jr
Certified Body Tech
Alex Aparicio Jr
Alex Aparicio Sr
Certified Body Tech
Alex Aparicio Sr
Carlos Lechuga-Vega
Certified Body Tech
Carlos Lechuga-Vega
Edgar Castaneda
Certified Body Tech
Edgar Castaneda
Ines Mergil
Certified Body Tech
Ines Mergil
Javier Castaneda
Certified Body Tech
Javier Castaneda
Gilberto Gonzalez
Lot Tech
Gilberto Gonzalez
Oscar Estrada
Body Shop
Oscar Estrada