How Are We Doing?

We welcome your feedback on your experience with us. We couldn’t be the El Paso community fixture we are without your input--please consider taking a moment to share your thoughts with us.

While we’re confident your interaction with our dealership reflected our company’s dedication to fantastic customer service, we know there’s always room for improvement. We appreciate your valuable time spent letting us know how we’re doing.

Satisfied Pre-Owned Car Customers Satisfied New Car Customers

243 Reviews

5 out of 5 stars

5 star

231

4 star

3 star

2 star

1 star

Sort by: Latest review first / Highest rating first

mr gamer nub 07 Jun 2019

Joe Barraza has great customer service, my experience was awesome from the people that work there to the work they provide.

5 rate

Hex R 29 Mar 2019

Outstanding service from Jonathan, Patricio and Louie. Great costumer service, just purchased my second Passat from them and will continue to purchase from this dealership in the future. I highly recommend them. They will go above and beyond for you.

5 rate

Miguel 10 Apr 2015

Excellent customer service! It took me several visits to the dealership to finally decide which vehicle to buy, the customer service by Jonathan Raggo was unbelievable. always working with me explaining me and my wife everything about the QX60 and its packages. He always makes us feel comfortable wh...en we visit and never was pushy like other dealers. The entire buying process, customer service and finance process were excellent. Helped me with everything they could and great facilities. Already recommended a friend of mine who already bought a car. :) Show more

5 rate

Ms. C 11 Apr 2015

Commend Isaac Avila for his professionalism. Recommend him to friends and relatives,

5 rate

Dylan T 08 Oct 2014

Lots of help.great environment for a first time buying. my salesman, Isael helped me find my first car. he was easy to work with and very helpful when it came to my questions

5 rate

Ricardo Lozoya 11 Apr 2019

If you want professional service ask for Sergio Vasquez. He has helped me in two different times and I am very happy with the service I got. The quality of the body shop work is excellent. I felt that they were taking good care of my Lexus repairs there.

5 rate

Carlos G 19 Sep 2014

Great service.... John & Isis were very nice and helpful, plus Ida the finance manger gave me a great deal.

5 rate

Rich Espinoza 14 Jun 2019

Dino our Salesman took very good care of us.

5 rate

PBelt 17 Sep 2014

Awesome place to shop for a car, I will recommend to friends & family!!

5 rate

MC 17 Sep 2014

I have bought 4 vehicles from Hoy Fox and with each and every purchase, no matter the amount, I have always had excellent service. Whether it is in sales dept, service dept, or parts dept. I would recommend this dealer to anyone who is looking to buy and/or service their vehicle.

5 rate

Questions?

Speak with one of our professional staff members to get a quick answer to your question.

(915) 444-5120

New & Used Car Sales Hours

Get Directions