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UPDATE I received my vehicle back and it is perfect in every way, right down to the smooth-as-glass surfaces of the paint. Their pride of service is evident at every step. At first, I was a loyal customer of Caliber Collision, particularly the one located on North Mesa Street, in El Paso TX. But... When my vehicle's driver door was severely damaged, and having a window that would not go back up, I reached out to Giovanni at Caliber Collision. He saw the window and said it could not be raised. When I expressed concern about water damage to the interior leather and electronics, he put a sheet of collision wrap on the window--essentially a large piece of thicker Saran Wrap. Driving became a concern as the piece of plastic started to come away from the vehicle. I could not use the freeway, or drive much over 15 mph. While there, I sought to make an appointment for an estimate but was told they could not do that until they had the claim number attached to them. So I called the insurance company and got the claim number attached to them, but the soonest appointment I could get was for 8 days later which I accepted. A couple of days later, I called Hoy at 1215 pm and was told to come in and they would take 20 minutes to give the estimate. My hero, Rene Villegas, got the window raised, disabling the lowering of the window--a feat that Caliber Collision said was impossible. I moved the claim to Hoy and will let you know what I think about the job they will have done on my Charcoal Grey 2019 Tiguan SEL.
New & Used Cars for sale in El Paso
Hoy Family Auto has been proudly serving El Paso, Texas with new & used cars for sale since Bob Hoy first opened his doors in 1973. We are your source for new and used cars in the El Paso, TX area. At our new & used car dealerships, we have hundreds of cars available for you to choose from. We take pride in our inventory, and we take pride in providing our customers with the cars and the service that they deserve.
We have proudly served El Paso for over 40+ years and we show no signs of stopping anytime soon. Formerly known as Hoy Fox Automotive Group, we are now the new & improved new & used car dealership that you’ve been looking for. That means we will always be here to provide you with our amazing services. We offer both new cars for sale & used cars for sale at our new and used car dealerships in El Paso, TX. That means we can get you the new Volkswagen or Mercedes-Benz that you want, we can find you the used car that you need, or we can service and repair the Volkswagen or Mercedes-Benz that you already have. From our convenient El Paso location, our dealership can easily serve many areas in West Texas, including Las Cruces, Fort Bliss and the surrounding New Mexico and West Texas communities.
If you need anything from used cars in El Paso to new, then you’ve come to the right place, Hoy Family Auto. Between our new and used car inventory and our impressive new & used car dealerships, we have the car you need, the service you have been looking for, and the friendly automotive environment that you have always wanted. We even have a body shop to get your vehicle looking just like new again. Come to Hoy Family Auto. We are your source for new and used cars in El Paso.