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CUSTOMER TESTIMONIALS
My car was declared with a total loss after I had a car accident. I went to the body shop in order to pick up my belongings. When I was taking out my last things, Jonathan Raggo approached me and my dad. He told us he could help us get a new car at he Volkswagen dealer ship. I was very uneasy to purchase a new car. He brought us in and gave us an in detail description of the Jetta and all the things that made the car extra safe. He was very patient and nice and helping us answer our questions. He made a great effort to get me a car and thanks to him, I have a brand new car. Really appreciate the effort. The dealership has awesome customer service as well so dedicated.
Body Shop Employee of the Month
Edgar Castenada
Body Shop
Great performance
Total Body Shop Employee of the Month
Omar Montoya
Body Shop Employee of the Month
Omar Montoya is always looking to better service our body man and locating parts for vehicles that have to be deliver and always takes pride of the his job in the parts department
Service Advisor of the Month
Joe Montelongo
Service Advisor
MB Technician of the Month
Carlos Mora
MB Tech
134.0% High Proficiency
VW Technican of the Month
Chris Williams
VW Tech
102.6% High Proficiency
Overall Employee of the Month
Fred Garcia
Lot Tech
Fred usually washes 30 to 40% more vehicles than all the other car washers and is always available when others miss or is needed at a moment’s notice.
Employee of the Month
Gustavo Holcombe
Sales
Highest in Sales Volume
Your New & Used Car Dealer in El Paso, TX
Hoy Family Auto has been proudly serving El Paso, Texas since Bob Hoy first opened his doors in 1973. We are your source for quality and luxury new and used cars in the Southwest. At our dealership, we have hundreds of new Volkswagen and Mercedes-Benz vehicles available for you to choose from. We take pride in our inventory, and we take pride in providing our customers with the vehicles and the service that they deserve. We have proudly served El Paso since 1973, and we show no signs of stopping anytime soon. That means we will always be here to provide you with our amazing services.
We are both a new car dealership and a used car dealership. That means we can get you the new Volkswagen or Mercedes-Benz that you want, we can find you the used vehicle that you need, and we can service and repair the Volkswagen or Mercedes-Benz that you already have. From our convenient El Paso location, our dealership can easily serve many areas in West Texas, including San Elizario, Fabens, Canutillo, Anthony, Van Horn, Socorro, and Fort Bliss. Of course, let’s not forget our neighbors in New Mexico. We frequently have customers come to us from Las Cruces, Carlsbad, Sunland Park, and Alamogordo, NM.
If you need anything from Mercedes-Benz or Volkswagen, then you need to come to Hoy Family Auto in El Paso. Between our new and used inventory and our impressive dealership, we have the vehicles you need, the service you have been looking for, and the friendly automotive environment that you have always wanted. We even have a body shop to get your vehicle looking just like new again. Come to Hoy Family Auto. We are your source for new and used cars in El Paso.