Dealership Staff


Click on one of the people below to find out more information.

Three Generations

Robert "Bob" Hilary Hoy Jr.
First Generation

Robert "Bob" Hilary Hoy Jr. was a cornerstone of the El Paso community and the automotive industry. Born on July 2, 1933, Bob played a pivotal role in the success of the Hoy Family Auto dealership, which has thrived under three generations of family ownership. His dedication to excellent customer service and community engagement helped the dealership become a trusted name in the region.

Beyond his contributions to the business, Bob was a founding member of the Paso del Norte Health Foundation and the Paso del Norte Community Foundation. His leadership and vision were instrumental in shaping these organizations, which focus on improving health and quality of life in the region. Bob and his wife, Rose Ann, established the Bob and Rose Ann Hoy Fund to support various philanthropic endeavors, reflecting their lifelong commitment to giving back to the community.

Bob's legacy extends to his mentorship of young leaders and his impact on community development programs. The REALIZE leadership development program, named in his honor, continues to cultivate new leaders in El Paso, embodying Bob's spirit of service and dedication. Bob Hoy's life was marked by his unwavering commitment to his family, business, and community, leaving an indelible mark on El Paso.

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Steve McLellan Hoy
Second Generation

Steve McLellan Hoy, son of Robert "Bob" Hilary Hoy Jr., was a dedicated leader at Hoy Family Auto. Born and raised in El Paso, he graduated from St. Clement's School, El Paso High School, Southern Methodist University, and Baylor University, where he earned a Master's in Geology. Steve served as the Chief Operating Officer of Hoy Family Auto, embodying a passion for the automotive industry and mentoring his staff. He was actively involved in the El Paso community, serving in various organizations such as the El Paso Community Foundation and the Kern Place Association.

Steve was known for his love of adventure and the outdoors, enjoying activities such as hiking, mountain biking, and skiing. His commitment to family and community was evident in all aspects of his life. He was a mentor and role model to many, fostering a supportive and family-oriented work environment at the dealership. Steve's legacy of leadership and service continues to inspire those who knew him, leaving a lasting impact on the El Paso community and the automotive industry.

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Robert "Drew" Hoy
Third Generation (General Manager)

Robert "Drew" Hoy, grandson of Robert "Bob" Hilary Hoy Jr., continues the family legacy at Hoy Family Auto. Raised in El Paso, Drew upholds the values of excellence and community engagement established by his grandfather and father. As a key figure in the dealership, Drew focuses on innovation and customer service, ensuring the business remains a trusted name in the region. His leadership reflects the family's dedication to both the automotive industry and the El Paso community, promising a bright future for Hoy Family Auto.

Drew is actively involved in various community initiatives and organizations, following in the philanthropic footsteps of his family. He is committed to continuing the Hoy tradition of giving back to the community, supporting local causes, and fostering a spirit of service. Drew's vision for the future of Hoy Family Auto includes embracing new technologies and business practices while maintaining the personal touch and customer-centric approach that has defined the dealership for generations. His dedication to the family's legacy ensures that Hoy Family Auto will continue to thrive and serve the El Paso community for years to come.

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Administration

Terry Avila
Office Manager / Human Resources Manager


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Arlene Alvarez
Controller


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Fernando Carrillo
Warranty Administrator


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Monica Reta
Warranty Clerk


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Joanne Duran
Title Clerk


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Cynthia Fabela
Accounting Office Clerk


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Nicole Salazar
Customer Relations Specialist


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Sonia Servin
Accounts Payable / Receivable


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Sales Management

Agustin Candelas
General Sales Manager


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Martin Rangel
Pre-Owned Sales Manager


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Justin Guerrero
Pre-Owned Assistant Sales Manager


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Leslie Fleischer
Mercedes-Benz Sales Manager


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Natalia Lara
Mercedes-Benz Assistant Sales Manager / Sales


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Patricio Quiroz
Volkswagen Sales Manager


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Ray Guardian
Volkswagen Assistant Sales Manager


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Pre-Owned

Alan Miranda
Sales


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Dino Robles
Sales


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Mario Macias
Sales


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Daniel Sanchez
Sales


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Andres Chaidez
Sales


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Michael Ortega
Inventory Manager


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Gustavo Castillo
Lot Attendant


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Angel Gonzalez
Lot Attendant


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Mercedes-Benz

Isaac Flores
Marketing Director / Sales


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Luis Madrid
Sales


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Louie Salazar
Sales


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Volkswagen

Alberto Velazquez
Sales


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Roberto Alvarez
Sales


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Emiliano Reyes
Sales


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Valentin Calzada
Sales


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Gregorio "Goyo" Camacho
Porter


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Finance

Frank Flores
Finance Manager


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Martin Diaz De Leon
Finance Manager


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Business Development

Julissa Aguilar
Business Development Representative


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Kathrine Fernandez
Business Development Representative


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Reception/Cashiers

Regina Hernandez
Cashier


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Paola Hernandez
Receptionist


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Richard Aguirre
Receptionist


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Jonathan Cadillo
Cashier


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Liana Chavez
Cashier


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Keyla Cordova
Cashier


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Parts & Service Management

Omar Martinez Jr.
Parts & Service Director


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Jose Meza
Service Manager


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Loni Miller
Mercedes-Benz Service Drive Manager


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Chris Williams
Assistant Service Manager / Shop Foreman


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Juan Hernandez
Parts Manager


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Parts

Daisy Perez
Parts Inventory Specialist


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Robert Wells
Mercedes-Benz Parts Consultant


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Ron Schuler
Mercedes-Benz Parts Consultant


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Ricardo Mora
Mercedes-Benz Parts Back Counter


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Jorge Castro
Mercedes-Benz Parts Back Counter


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Zachary Gonzales
Mercedes-Benz Shipping & Receiving


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Carlos Coronel
Volkswagen Parts Consultant


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Andres Fabela
Volkswagen Parts Back Counter


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Gustavo Orozco
Volkswagen Parts Back Counter


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Rogelio Barroteran
Volkswagen Shipping & Receiving


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Service Advisors

Rogelio "Roger" Gaona
Mercedes-Benz Service Advisor


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Jeffrey Uy
Mercedes-Benz Service Advisor


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Joshua Tolentino
Mercedes-Benz Service Advisor


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William Kendrick
Mercedes-Benz Xpress Service Advisor


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Jennifer Stockman
Volkswagen Service Advisor


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Richard Guerra
Volkswagen Service Advisor


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Aaron Perez
Volkswagen Service Advisor


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Marcus Esparza
Volkswagen Service Xpress Advisor


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Service

Ethan Martinez
Mercedes-Benz Xpress Tech


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Eddie Martinez
Mercedes-Benz Xpress Tech


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Mike Romero
Mercedes-Benz Apprentice Technician


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Ruben Rodriguez
Mercedes-Benz Xpress Tech


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Carlos Mora
Mercedes-Benz Shop Foreman / Master Tech


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Jesus Bernal Zamarripa
Mercedes-Benz Service Technician


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Michael Bittar
Mercedes-Benz Service Technician


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William "Bill" Head
Mercedes-Benz Service Technician


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James McCormick
Mercedes-Benz Service Technician


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Christopher Gutierrez
Mercedes-Benz Service Technician


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Jorge Romero Gomez
Mercedes-Benz Service Technician


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Dale Yeakley
Mercedes-Benz Service Technician


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William Alfaro
Volkswagen Service Technician


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Luis Lizcano
Volkswagen Service Advisor


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Albert Gonzalez
Volkswagen Service Advisor


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Ricardo Arzate
Volkswagen Service Technician


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Enrique Coronel
Volkswagen Service Technician


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Oscar Lugo
Volkswagen Service Technician


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Ryan Wilson
Volkswagen Service Technician


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Derek Valtierra
Volkswagen Service Technician


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Jose Gonzalez
Volkswagen Service Lot Attendant


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Nathan Limon
Mercedes-Benz Service Technician


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Vincent Arriola
Mercedes-Benz Technician Apprentice


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Osmar Rodriguez-Annett
Mercedes-Benz Service Technician


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Michael Hernandez
Mercedes-Benz Service Lot Attendant


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Pablo Acosta
Pre-Owned Service Technician


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Service Shuttle Drivers

Waltero Guzman
Shuttle Driver


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Body Shop

Gilbert Gomez
Body Shop Manager


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Raul Macias
Advisor


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Enrique Granados
Advisor


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Rene Villegas
Advisor


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Miguel Leyva
Polisher


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Lucero Esparza
Polisher


f19419d2e0d3413eb9bc4ead5d50ff7f
Alan Felix
Polisher


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Gregory Kiser
Buffer


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Javier Castaneda
Technician


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Manuel Alex Aparicio
Bodyman


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Cesar Ruiz Mendoza
Technician


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Erick Olivares
Techician


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Rene Albarran
Shuttle Driver


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Omar Montoya
Parts Counterman


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Julio Virrueta
Painter


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Martin Felix
Techician


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Rodolfo "Rudy" Melendez
Technician


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Jose Lardizabal
Maintenance


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Martin Carmona
Prepper


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Edgar Castaneda
Technician


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Oscar Aguero
Technician


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Roger Montes
Parts Counterman


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Lesley Macias
Receptionist / Cashier


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Hilda Ortiz
Head Cashier


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